About Us

Aided Hearts logo with a green heart shape containing abstract family figures.

At Aided Hearts, care is more than just a service—it’s a promise. A promise to walk alongside people with empathy, dignity, and a deep understanding of what genuine support looks like.

Founded in Melbourne, Victoria, Aided Hearts was created by a husband and wife team with a shared passion for people. Our business is built on a foundation of professional expertise and a heart for helping others. one half of the team co-founders holds a Bachelor’s degree in Health Sciences and Health Information Management, with experience in medical classification and working in the mental health sector. The other half has a background in Psychology and Sociology, with many years of hands-on experience in the disability space. Together, we understand the importance of support that is personal, respectful, and empowering.

We started Aided Hearts because we believe everyone deserves to live with independence, confidence, and joy—on their own terms. Our approach is person-centred and values-driven, built on trust and authentic connection.

We’re proud to foster long-term, meaningful relationships between participants and support workers. Every match is thoughtfully made—not just based on skills or availability, but on shared values, personalities, and real human connection.

At Aided Hearts, you’re part of a community that sees you, values you, and is committed to walking beside you. Whether it’s support at home, personal care, community access, or simply a friendly face to talk to—we’re here for the moments big and small.

Because at Aided Hearts, care isn’t just what we do—it’s who we are.

Our Values

  • Empowerment

    We support individuals in living life on their own terms, encouraging confidence, choice, and control over their daily lives, goals, and future.

  • Line drawing of two hands shaking with a shield and checkmark above.

    Trust

    Building Strong, meaningful relationships is at the heart of what we do. We take the time to match individuals with the right support, ensuring consistency and trust in every interaction.

  • Three hands forming a circle around a globe symbol.

    Inclusivity

    Everyone is welcome at Aided Hearts. We celebrate diversity and create a supportive, inclusive environment where all feel safe, valued, and heard.

  • Icon of hands holding a heart with surrounding rays, symbolizing care or love.

    Compassion

    Every person deserves to be treated with kindness, dignity, and respect. We provide care that is genuine, thoughtful, and always person-centred.

  • Illustration of a stylized person with raised arms inside a circle, accompanied by a check mark and sparkle symbols, indicating success or achievement.

    Independence

    We empower individuals to live life on their own terms, giving them the confidence, choice, and control to achieve their goals and passion points in life.

Our Mission

Our mission at Aided Hearts is to provide compassionate, person-centred support that empowers individuals to live with dignity, independence, and confidence. We are committed to fostering genuine connections, promoting inclusivity, and ensuring high-quality, reliable care that meets the unique needs of every person we support. Through integrity, trust, and respect, we strive to create a community where everyone feels valued, heard, and empowered to achieve their goals.